Terms and Conditions

This website is operated by Mega Home Furniture Ltd. Throughout these terms and conditions, terms like “we”, “us”, and “our” refer to Mega Home Furniture Ltd. By making a purchase from our e-commerce store, you consent to be bound by the terms and conditions outlined in this document.

1. Pricing

All prices are applicable as of the date your order is accepted and are as stated on your invoice.

Prices do not include VAT. VAT will be charged on the supply of goods at the rate in effect on the tax point date.

All prices are subject to change without prior notice. However, the prices in effect at the time of order placement will be honored.

2. Order Cancellation

If you decide to cancel an order you've placed, it's crucial that you contact us immediately to find out if the items have been dispatched. If your order has been dispatched, you'll need to return it to us, and you'll be responsible for the return shipping costs.

2.1 Un-dispatched Items: If the items haven't been dispatched before your cancellation request, our refund policy will apply.

2.2 Delivery: Once you complete a purchase on our website, we'll start processing your order. We estimate that, if in stock, it will take up to 2 - 3 working days to deliver your order. This is just an estimate; occasionally, some items may be delayed due to unforeseeable circumstances beyond our control, such as courier or transport issues, or peak business periods.

2.3 Acceptance: If an order is returned to us because the customer wasn't present to receive the goods on the agreed delivery date, the customer will be charged a full re-delivery fee.

2.4 Returned Products: Products returned due to the customer's unavailability on the agreed delivery date will be subject to a full re-delivery charge.

3. Stock Availability

We make every effort to maintain sufficient stock of all our items. However, on rare occasions, certain items may be out of stock. If this happens, we'll notify you via email or phone as soon as possible about any delay in fulfilling your order. In such cases, you have the right to cancel your order if you wish.

4. General

We reserve the right to update and amend these terms and conditions at any time without notice.

If any part-term or term is found to be unenforceable, the remaining terms and conditions will continue to be fully valid and effective as if the invalid term were not present.

If any delay or failure to meet our obligations under these terms and conditions is due to circumstances beyond our reasonable control, we will not be held responsible to you for such delay or failure.

5. Product Packaging

While we strive to accurately select the products you order, the packaging, product name, and/or brand may change without prior notice. If you have any questions about the products, please contact us via email at sales@megahomefurniture.co.uk or call us at 01733 813 819.

6. Online Shopping

6.1 Product Details: As an online furniture wholesaler, we take all reasonable precautions to ensure that all product details and descriptions shown on our website are correct at the time the information is entered into our system.

6.2 Product Representation: We make every effort to ensure that the products displayed on our website accurately represent their appearances, colors, or textures.

6.3 Order Acceptance: Your order may not be accepted due to technical errors on the website. If this occurs, please contact our customer service team at sales@megahomefurniture.co.uk or 01733 813 819 to confirm if your order has been processed to avoid duplicates.

7. Order Notification

When you place an order, you'll receive an email confirming the order details. Note that this email does not mean your order has been accepted by us.

8. Order Acceptance

Your order will only be accepted by us once your goods have been dispatched. You'll receive an email to confirm this.

9. Liability and Indemnity

9.1 Limited Liability: Mega Home Furniture Ltd shall not be liable for indirect, direct, consequential, or incidental damages, including loss of profit or loss of opportunity, resulting from the use of or inability to use any items ordered on this website.

9.2 Indemnification: You agree to indemnify and hold us, our officers, agents, directors, and employees harmless immediately upon demand from any liability, claims, costs, expenses, and damages, including legal fees, arising from any breach of these terms and conditions.

10. Jurisdiction

These terms and conditions shall be governed by the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

Entire Agreement

These terms and conditions constitute the entire agreement between the parties involved and supersede all previous and contemporaneous agreements between you and Mega Home Furniture Ltd, whether written or oral.